Privacy and cookie policy

Privacy Policy

Miropass s.r.l. ("Miropass" or "TuPassi"), as Data Controller, informs you in accordance with applicable national legislation and European Privacy Regulation no. 679/2016 ("GDPR") that your data will be processed as follows.

Privacy is very important to us and we want you to always feel protected. For this reason, we invite you to read the privacy policy carefully. By using our services, you provide us with certain information that enables us to provide the service.

In this document we would like to explain:

What data do we use?

In TuPassi we use your personal data (hereinafter "personal data" or also "data"), that are:

Why and on what legal basis do we collect your data?

The data you provide allows us to provide the appointment booking service at our customer facilities. Specifically, your personal data is processed for the following purposes:

How is your data used?

Your personal data is used for the following purposes: registration, appointment booking service, appointment cancellation service, storage, consultation, modification, selection, extraction, communication, cancellation and destruction of data. Your personal data is electronically and automatically controlled and stored in databases.

Other purposes

MIROPASS will use your Personal Data, collected through the Site and the Application, also for the following purposes:

Which data are mandatory and which are optional?

Your personal data such as your name, surname, email, telephone number are required to use the services requested through the Miropass Website and App.

How long is your data stored for?

Miropass stores and uses your personal data for the purposes of providing the booking service. You can delete them independently from the EDIT PROFILE section of the website. The data linked to a booking is saved in the database of the Miropass s.r.l. customer who provides the booked service and automatically deleted 3 months after the service has been provided.

Your account, registration data and your personal address book will be automatically deleted after 60 months of not using the TuPASSI system.

Who can have access to your data?

We value your privacy and do everything we can to protect you.

For this reason we share your data only when strictly necessary and only with those who help us to offer you a better service every day.

Your data is in fact accessible to:

To whom can your data be communicated?

Miropass may communicate your data without your express consent for service purposes:

Where can your data be transferred?

Your personal data are stored on servers hosted in the European community and are transferred, only after a reservation, to the servers of the structure that provides the service booked. The transfer of personal data takes place on HTTPS encrypted protocol.

What are your rights?

Until now we have talked about how we treat your data and how we behave; now we will show you what your rights are, so that you can always have control over your privacy and your information. If you do not have the limitations provided by law, you have the right to:

The Data Controller, i.e. Miropass, may refuse to delete your data in the event of:

For all cases mentioned above, Miropass will, if necessary, inform the third parties to whom your personal data is disclosed of the possible exercise of your rights, except in specific cases (e.g. when this proves impossible or involves the use of means that are manifestly disproportionate to the protected right).

You may at any time modify and revoke your consent and exercise your rights by sending a request to Miropass s.r.l. - Via Riva Fredda, 3 - 26013 Crema (CR) or by sending an email to Finally, for the treatments referred to in this information, you have the right to lodge a complaint with the Guarantor for the Protection of Personal Data (

Who is the Data Controller of your data? Who is the Data Protection Officer?

Remember, for any need, that the Data Controller of your personal data is Miropass s.r.l. with registered office in via Riva Fredda 3, 26013 Crema (CR). You can contact our Data Protection Officer at The updated list of our Data Protection Officers is available at the offices of Miropass s.r.l. This information may be subject to change. For any updates, please consult our websites and other channels made available by Miropass s.r.l.

Cookie policy - Extended privacy policy

This privacy policy is drawn up in compliance with the obligations provided for in Article 10 of Directive 95/46/EC, as well as with the provisions of Directive 2002/58/EC, as updated by Directive 2009/136/EC, on Cookies.


Cookies consist of portions of code sent by a web server within your browser and stored on the hard drive of your hardware device. Sending cookies allows for automatic access or data storage on your hardware device. Cookies allow you to identify your hardware device when you access the site.

You can find more information about cookies by visiting the following URL

Technical Cookies

The purpose of technical cookies is to allow the performance of activities closely related to the operation of this site. The technical cookies used here can be divided into the following subcategories:

This category of data includes IP addresses or domain names of computers used by users who connect to the site, URI (Uniform Resource Identifier) addresses of requested resources, the time of the request, the method used to submit the request to the server, the size of the file obtained in response, the numerical code indicating the status of the response given by the server (successful, error, etc.. These data are used for the sole purpose of obtaining anonymous statistical information on the use of the site and to check its correct functioning and are deleted immediately after processing. The data could be used to ascertain responsibility in case of hypothetical computer crimes against the site: except for this possibility, at present the data on web contacts do not persist for more than seven days;

These cookies do not require your prior consent in order to be installed and used, as they do not contain any information that can identify you.

Profiling cookies

Tools managed by the Owner for tracking the user's profile

The Owner manages its own tracking tools, also based on cookies, which are used in order to guarantee the user the possibility of receiving advertising proposals in line with the navigation preferences or other data provided to the Owner. To this end, the Owner informs the user that such data may be transmitted to third parties.

Other types of cookies or third party tools that may use them

Some of the services listed below collect statistics in aggregated form and may not require your consent or may be managed directly by the owner - as described - without the help of third parties.

The details of the cookies used by this site are as follows:

Technical cookies:


Used for load balancing management by Google Cloud

Duration: End of browser session


Used for antispam functions

Duration: 1 day


Used for antispam functions

Duration: 1 day

Third-party technical cookies:



Used to uniquely identify you as a visitor

of this site. No information or personal data is monitored.

Duration: 2 years


Used to report website usage data to Google analytics

Duration: 10 minutes


Used to store and update a unique value for each page visited

Duration: 1 day

You may object to tracking activity at any time by selecting your preferences next to the items listed below:

Use by minors

The user declares to be of legal age according to the legislation applicable to him/her. Minors may only use this online space with the assistance of a parent or guardian.


In addition to what is stated in this document, you can manage your cookie preferences directly within your browser and prevent - for example - third parties from installing cookies. Using your browser preferences, you can also delete cookies that have been installed in the past, including the cookie in which you may save your consent to the installation of cookies by this site.

Please note, however, that if you disable all cookies, the proper functioning of this site may be impaired.

Google Chrome management


You can also choose to remove all cookies created during a specific period of time using the Clear Browsing Data dialog.

If you want Google Chrome to automatically delete cookies when you close all browser windows, select the "Store local data only until browser is closed" checkbox in the Content Settings dialog. You can also create exceptions so that cookies from certain sites are deleted every time you close your browser.

Block cookies by default

Allow cookies by default

Make sure that the "Allow local data storage" option is selected to allow proprietary and third party cookies. If you only want to accept proprietary cookies, check the "Block third party cookies and site data" checkbox.

Store site data cookies by default until you close your browser

Chrome will allow sites to store local data, including proprietary and third party cookies, and will delete data when Chrome is closed.

Some cookies and site data associated with hosted apps cannot be deleted via the Content Settings option. Learn how to clear hosted app data by clearing your cache and deleting other browsing data.

Create exceptions for cookies from specific websites or domains

To determine how to manage cookies for certain specific sites or domains, click Manage exceptions. To add a rule in the Cookies and Site Data Exceptions dialog box that appears, do the following:

  1. Click in the "Add a new exception template" field and enter the domain name for which you want to create an exception. To create an exception for an entire domain, enter [*.] in front of the domain name (e.g. [*.] This exception will have matches such as and can also specify an IP address, an IPv6 address or a non http URL.

  2. Use the menu to determine if the site can set cookies. If you select Delete on exit, the relevant cookies are deleted every time you close your can also edit or remove exceptions in this dialog.

Mozilla Firefox Management

Changing cookie settings

Click the menu button and select Options.

If you are experiencing problems with cookies, also make sure that the Accept third-party cookies option is not set to Never.

Disable third party cookies

Click the menu button and select Options.

Apple Safari Management

To change your cookie preferences:

1. Choose Action menu > Preferences, then click Security (the "Action menu" is located next to the top right corner of the Safari window and contains a gear icon).

2. In the "Accept Cookies" section, specify if and when Safari should accept cookies from websites. For an explanation of the options, click the Help button (which looks like a question mark).

3. If you would like more information about cookies stored on your computer, click Show Cookies. The following information is shown for each cookie:

- website that stored the cookie

- name

- path or location on the computer

- security status; cookies marked "secure" are sent via an encrypted connection

- Expiration date (indicates when the cookie will be removed from your computer)

- Content (normally a code string)

If you have set Safari to block cookies, you can temporarily accept them to open a page. Repeat the steps above by selecting Always. When you've finished loading the page, disable cookies again and remove the page's cookies.

To remove cookies:

1. Choose Action Menu >Preferences, then click Security (the "Action Menu" is located next to the top right corner of the Safari window and contains a gear icon).

2. Click Show cookies.

3. Select one or more cookies and click Remove or Remove All.

4. When you are done, click Finish.

Microsoft Explorer

To delete cookies

1. On the Start screen tap or click Interne Explorer to open Internet Explorer.

2. Swipe from the right edge of the screen and then tap Settings.

If you are using a mouse, place the pointer in the bottom right corner of the screen, move it up and then click Settings.

3. Tap or click Options, and under History, tap or click Select.

4. Select the Cookie check box and then tap or click Delete.

To block cookies

1. Open the desktop, then tap or click the Internet Explorer icon on the taskbar.

2. Tap or click the Tools button and then tap or click Internet Options.

3. Tap or click the Privacy tab and in Settings move the slider up to block all cookies and then click OK.

To customize cookie settings

1. Open the desktop, then tap or click the Internet Explorer icon on the taskbar.

2. Tap or click the Tools button and then tap or click Internet Options.

3. On the Privacy tab, do one or more of the following:

- To set the types of cookies that are blocked or allowed, move the slider.

- To block or allow specific websites, tap or click Sites.

- To import a privacy preference file, tap or click Import.

- To change the privacy settings for certain types of cookies, tap or click Advanced.

- To reset the default privacy settings, tap or click Defaults.

4. When finished, tap or click OK.

To allow cookies

1. Open the desktop, then tap or click the Internet Explorer icon on the taskbar.

2. Tap or click the Tools button and then tap or click Internet Options.

3. Tap or click the Privacy tab and in Settings move the slider down to allow all cookies and then click OK.


1. Run the Opera Browser

2. Click on Preferences then Advanced and finally Cookie

3. Select one of the following options:

Final warnings

The user can also make use of the service offered on the website Through this service it is possible to manage the preferences of most advertising tools. The Owner, therefore, advises users to use this resource in addition to the information provided in this document.

Since the installation of cookies and other tracking systems operated by third parties through the services used within this online space cannot be technically controlled by the Owner, any specific reference to cookies and tracking systems installed by third parties is to be considered indicative. To obtain complete information, please consult the privacy policy of any third party services listed in this document.

Given the objective complexity linked to the identification of cookie-based technologies and their very close integration with the functioning of the web, the user is invited to contact the Data Processor if he or she would like to receive any further information regarding the use of cookies and any use of the same - also by third parties - made through this site.

For any information or request you can send an email to